Written by Mark Bao Xin
An insider look into the
Beauty & Wellness Industry
Beauty & Wellness Industry
Interested to join the beauty and wellness industry in Singapore?
Here's a peek into the sector.
Here's a peek into the sector.
If you have been keen to join the beauty and wellness industry, you're in luck. Other than the usual beautician roles that first come to mind, the diverse beauty industry in Singapore offers fulfilling careers with training opportunities in customer service roles including therapists, retail, marketing, sales and more.
Impact of COVID-19
The beauty and wellness industry was not spared by the pandemic, especially when businesses were ordered to shut during Circuit Breaker in early 2020. As the COVID-19 situation steadily improves, with strict safety measures put in place, consumer confidence is predicted to rise.
Job trends with the advancement of technology
The beauty and wellness industry has traditionally been known for its technicians such as aestheticians, spa masseuses, hairstylists, etc. Strong customer service skillsets are at the heart of these roles. As the sector advanced with the introduction of technology and innovation in equipment used, there has been a greater demand for beauty therapist jobs that require specialized knowledge, in order to administer treatment and manage operational responsibilities (SWAS | Spa and Wellness Association Singapore, 2021.)
Career Roadmap
The Beauty Services Competency Framework (BSCF) is an industry-led framework supported by Enterprise Singapore and SkillsFuture Singapore, that provides a roadmap for roles and career paths across the beauty aesthetics, hair, makeup, nails, spa and wellness verticals in the beauty and wellness industry in Singapore.
Graphic: Beauty Services Alliance
Top tips for Beauty and Wellness Jobs
Some tips from the veterans of the food and beverage industry have to offer with their
lifelong worth of experiences:
lifelong worth of experiences:
- 1Interacting with people will be second natureBeing in contact with customers will not just be part of the job, it is the job. Knowing how to interact with people will definitely come in handy since it is not just about the proficiency of the service provided. Ultimately, it is about how you make your customers feel.
- 2Excellent time management skills will be keyIt is crucial to practise timeliness and strive to be early for customer appointments in order to keep to the day's schedule. Due to the customer-fronting nature of the roles, delays do occur. In the face of unexpected situations, practise flexibility where possible and remain professional.
- 3Proactive learning goes a long wayThe beauty industry is one that is constantly evolving. Dedicating yourself to learning new skills and techniques will value add to your career journey. You can check out the beginner courses available on FastJobs' learning marketplace FastLearn, which we have highlighted below.
"One of the biggest personal struggles I faced joining the industry is self doubt, especially when there are so many talented artists out there, but personal belief has kept me grounded and helped resolve those doubts.
My advice for those looking to join the industry: Be fearless, and not let the need for certifications deter yourself from learning as beauty and makeup is a form of art and expression. If you have passion for the craft, take charge of your learning with resources like basic online courses."
My advice for those looking to join the industry: Be fearless, and not let the need for certifications deter yourself from learning as beauty and makeup is a form of art and expression. If you have passion for the craft, take charge of your learning with resources like basic online courses."
Mary Victor
Celebrity Makeup Artist
"In contrast to popular belief that makeup artists and trainers have a simple job, it actually requires perseverance. We're usually standing for hours at a stretch, and always having to maintain a smile regardless of how tough the day may go. Customer service plays a huge role in delivering beauty services; it is always important to stay composed and professional at all times."
Carina
Makeup Trainer
Beauty and wellness courses on FastLearn
The industry has plenty of opportunities for jobseekers with no experience in the sector. Here are some beginner courses on FastLearn that you can explore in the beauty and wellness space:
- A Full WSQ Spa Certificate to equip therapists with knowledge and application skills to provide various spa services and products, understand customer needs and interact with clients professionally at a spa or beauty establishment.
Click here for more - A beginner programme to equip therapists with knowledge and application skills to provide facial care treatments at a spa or beauty establishment or become a freelancer.
Click here for more - A beginner programme to equip therapists with knowledge and application skills to provide Full-body massage with Oil at a spa or massage establishment or become a freelancer.
Click here for more - A beginner programme to equip therapists with knowledge and application skills to provide Indian head massage and Seated Chair Massage at a spa or massage establishment or become a freelancer.
Click here for more - A beginner programme to equip therapists with knowledge and application skills to provide infant massage and post-natal massage at a spa or massage establishment or become a freelancer.
Click here for more
Additional Resources
Beauty Services Alliance:
A comprehensive sector introduction including breakdown of associated job roles and responsibilities.
A comprehensive sector introduction including breakdown of associated job roles and responsibilities.
Ready to start your career in the beauty and wellness industry?
Check out the roles available on FastJobs now.
Check out the roles available on FastJobs now.
