By AGB Education
Future-proof yourself to fulfil today's job functions
The era of disruptive technology has only proven to many of us that to brave the waves of change, one has to be one with it. Job roles and functions have inevitably evolved, with newer terms introduced and more obsolete ones regrouped. Equip yourself today with the technical know-how necessary for several office positions with the promise of good career advancement.
Still have some doubts about what skills to procure to future-proof your career? Read on for some examples of how some skills we have shortlisted and have proven worthy in actual job settings.
Still have some doubts about what skills to procure to future-proof your career? Read on for some examples of how some skills we have shortlisted and have proven worthy in actual job settings.
1
Excel, Powerpoint Skills & Google Workspace
Timeless skills in Microsoft Excel and Powerpoint are continuously used in job roles across different industries. Getting the hang of these tools potentially open up new doors to your job scope!
Now with Google Workspace, today's employees can also use various apps to continue their office work and communicate effectively online.
Now with Google Workspace, today's employees can also use various apps to continue their office work and communicate effectively online.
How do these skills help you in your career as:
- 1Logistics Officer / Warehouse OfficerUse spreadsheets to keep track of inventory records, generate reports and movement forecasts. With Google Workspace, employees may access documents online and work on them in real-time with fellow colleagues.
- 2Admin Manager / Sales Manager / Marketing Executive /Telemarketer / Call Centre RepresentativeSpreadsheets may be used to manage large volumes and multiple fields of data such as records filing, customer information and project pipelines. Sales and Marketing departments also use PowerPoint to present details in an organised and professional way.
- 3Restaurant Manager / Retail ManagerOperational roles such as management in restaurants and retail may be required to provide shift reports, present store promotion materials and organise employee information using slides and spreadsheet.
2
Robotic Process Automation (RPA) Skills
A fancy skill to have especially so in the rising automation age and of course catch employers' attention with this skill that helps improve overall efficiency. RPA is a game-changing technology that is designed to automate high-volume, repeatable tasks that take up a large percentage of a workers' time.
With no coding skills required, learn Robotic Process Automation (RPA) to value-add to almost any department when you are able to speed up repetitive tasks with strategy and accuracy. Wish to be future-proofed?
With no coding skills required, learn Robotic Process Automation (RPA) to value-add to almost any department when you are able to speed up repetitive tasks with strategy and accuracy. Wish to be future-proofed?
How do these skills help you in your career as:
- 1Online Customer SupportHelp to integrate and automate customer information from emails, call centres and other points of service. With RPA skill, one may also be able to schedule appointments and connect customers to available specialists through automation.
- 2Finance Officer / IT SupportProcess work orders and claims automatically when requests are received. As a finance officer, one may also stand out when you are able to help your department process claims documentation quicker and more accurately.
- 3Compliance ManagerReduce the time needed for manual reviews when one is able to automate credential verifications and screen reports for required information.
3
Social Media Marketing Skills
An essential skill across all industries, since brands have also mostly gone social! Learn social media marketing to create the right content for different target audiences and bring in year-round sales with strategic campaigns.
This is a must-have digital skill to compliment your business acumen and soft skills. Spend a good deal of time online? Perhaps those tingly social media aspects as a consumer is a good place to start in developing your marketing skills!
This is a must-have digital skill to compliment your business acumen and soft skills. Spend a good deal of time online? Perhaps those tingly social media aspects as a consumer is a good place to start in developing your marketing skills!
How do these skills help you in your career as:
- 1Creative Executive / Design SpecialistStand out from other creatives when you have social media marketing skills to offer. With this skill, you will be able to help companies to influence sales and reach the right audience on top of producing beautiful marketing collaterals.
- 2Small Business Owner / Digital Freelancer / Sales & Marketing ManagersBusiness professionals use social media to test market demand, nurture loyalty and achieve sales through strategic content. Tasks like Facebook campaign management and regular content updates help businesses to stay connected to their customers.
4
Website-Building Skills
All businesses need a website. By knowing how to build and update websites with different functions, you will have an important skill to value-add to your company and help them achieve different business objectives.
How do these skills help you in your career as:
- 1Small Business Owner / Digital FreelancerBusiness professionals use websites to convey brand messages and product information in details. Updates to websites are key to keeping customers interested in their products/services while continuing to attract new customers.
- 2Sales & Marketing ManagersWebsites are used as an all-in-one portal to share attractive information to customers and other stakeholders. With web building skills, employees will be able to update and refine information to improve sales results and gain trust.
- 3IT Specialist HelpdeskHave the know-how to the behind the scenes work of a website, be empowered in guiding consumers to solutions on their own. Be part of the IT specialists help desk team that hosts various customer service tools like web-based live chats, self-service resources in managing these consumer enquiries.
Wrapping it up
Ready to take on the future? It may seem daunting but if you're willing to take it one step at a time with upskilling, it will be the key in unlocking the future! Regardless of the sector you're in or heading towards, the mastery of any or all of the above will place you well above the rest.
Check out the available courses here at FastLearn.
We're with you, every part of the way!
Check out the available courses here at FastLearn.
We're with you, every part of the way!
